We often take for granted the comfort of home until something goes wrong with the central air conditioner or furnace.  When it’s time for repairs or replacement, it’s essential to find a qualified HVAC contractor to work with.

Here are some important questions to ask contractors you are considering for the job:

• Are you licensed and insured?
  HVAC contractors in Virginia must work with a license and insurance, so ask for proof of licensing as well as workers’ compensation and liability insurance.
• What are your credentials?
  Look for the company listed with the Better Business Bureau and find out if they’re affiliated with other associations and memberships.
• Do you have references?
  Talk to past clients to see if they were pleased by the work performed. You can also ask for installation photos as further proof.
• What kind of certification do your technicians have?
  NATE certification is important for ensuring the job is done right the first time around.
• Can I have a written proposal?
  This will allow you to make a fair comparison of each HVAC contractor you are considering. Get prices and an idea of what kinds of details to expect. For example, will the technician remove the old equipment? What are the cleanup policies? How are emergency repairs or new installs handled?
• Will my home be evaluated?
  The best contractors perform an on-site evaluation before recommending one piece of equipment or another. Beware of a contractor who is willing to simply take information over the phone.
• What equipment and labor warranties are offered?
  Limited warranties vary based on who manufactured the product, so make sure you know what you’re getting before you buy it. Ask about extended warranties as well.
• Do you offer service contracts for preventative maintenance?
  In many cases, the cost of a service contract is well worth the peace of mind and continually functioning equipment that you’ll appreciate.

All of these questions will help you find the best HVAC contractor to hire.  To speak with an experienced technician working with a long-standing company, contact New River Heating & Airtoday.

Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems).  For more information about HVAC contractors and other topics, download our free Home Comfort Resource guide.

New River Heating and Air services the New River Valley area in Virginia. Visit our website to see our special offers and get started today!